Customer Support

ArchiN provides voice and non-voice customer support services in multiple languages for variety of functions including customer care, sales and technical support, inquiry and billing services. Our one-stop solutions are designed to address the entire span of customer life-cycle. ArchiN has extensive experience in efficiently delivering inbound and outbound customer support services for B2C and B2B markets across the globe. Leveraging multiple channels including phone, email and chat, our team of professionals provides personalized service on a 24x7 basis. We leverage advanced processes, state-of-the-art call mechanisms, stringent call Quality Audit and Rating Mechanism to deliver high quality customer support with proven SLAs.